We at Active Ideas are proud of HOVR and trust it can make a positive and lasting impact on your health. However, if you are not 100 percent satisfied with your product, we offer a 30-day return policy. Any order can be returned for a full refund, no questions asked, within 30 days of the delivery date. Please note that any applicable shipping fees will not be refunded.
Just send us an email with the reason for your return to email@example.com. Refunds will be issued to your original form of payment for HOVRs in good condition or those with a manufacturing defect.
To process a return, send an email to firstname.lastname@example.org with “Return Request” and your order number in the subject line. With the exception of a defective product, the customer is responsible for return shipping costs.